FAQs
Costume
Do I have to change my clothes before entering a water ride?
Is there a dress code for water rides?
Do I have to bring my own swimming costume for the water rides?
Do you offer swimwear for water rides?
What rate do you charge for renting swimwear?
Can I wear a dupatta, tied properly, since there are men taking rides as well?
Do you offer towels on rent in between water rides?
Do's and Don'ts
Are pets allowed inside the park premises?
Do you permit cigarettes and liquor inside the park?
Do you allow outside food items inside the park?
Drivers
Does the park have a place where the drivers can sit and relax?
Do you have a restroom for drivers?
Do you provide bata and food for drivers?
Facility
Do you have a staying facility inside the park?
Do you have a smoking area inside the park?
Do you accept cards or UPI transactions inside the park premises?
Do you have a prayer hall facility inside?
Where should I report to for my lost valuables?
Do you have a Fastrack ticket facility on-site?
Can we upgrade our normal entry ticket to a Fastrack ticket?
Do you have a pure veg restaurant inside the park?
Do you have a stroller or wheelchair facility inside the park?
Do you have a resting facility for aged people at Wonderla?
Do you have an ATM facility inside the park?
Do you have changing rooms & lockers in the park?
Do you have a baby nursing room in the park?
Can I book food and storage lockers along with the ticket?
First Aid
Do you have a medical shop inside the amusement park?
Do you have an ambulance available in case of emergencies?
How do you take care of someone if there is an emergency while they are on a ride?
What if I get unconscious while taking a ride? Do you have any medical practitioners or doctors available for immediate help?
Food - Cuisine
What type of cuisine or food offerings are available at Wonderla?
Do you have meal options for kids who are taking rides all day long?
Do you offer special character-themed snacks or food at the restaurants?
Food - Generic
Do you have any restaurants in the amusement park?
Can we order food from outside for a party or celebration?
Can we order liquor/alcoholic beverages here for a party?
Is it possible to reserve a table at any of the restaurants inside the park?
Can I make dinner reservations at the amusement park's restaurant online?
Do you also have Jain food options?
Food - Health
Do you have food options that cater to special dietary needs?
Food - Offers
Are there any special lunch offerings or packages?
Are there discounted food packages available for purchase after entering the park?
Can I order a cake or celebrate a special occasion at the park?
Hygiene
What measures do you take so that no diseases are transmitted from one person to another during water rides?
What measures do you take so that no diseases are transmitted from one person to another during water rides??
What measures have you taken to prevent waterborne diseases?
Do you wash every garment before re-issuing every garment that has been rented out previously?
What measures do you take to keep the water clean?
Can we bring colors to have a colorful water party?
Do you follow eco-friendly ways of maintaining the cleanliness of water?
Partners
What is the main objective of the partnership?
What are the key deliverables?
How will this partnership benefit my brand?
Is this a one-time partnership or a long-term opportunity?
How does this partnership align with my brand's values and audience?
What is the financial structure of the partnership?
How will my brand be represented?
Can we customize the deliverables?
What marketing channels will be used?
Is there a formal agreement or contract?
Will we receive performance reports?
How can I become a partner with Wonderla?
Query
Are there any other tourist destinations near the park?
Why is there a dress code for the park?
Will all the rides be functioning during the rains?
Ticket
Is the entry ticket inclusive of all the rides inside the park?
Do you accept card or UPI payments like GPay, PhonePe, PayTM, etc.?
Can I transfer my ticket to someone else, in case I bought the ticket a few days ago and I am not interested anymore?
Can I get a refund of my ticket, if my plan is cancelled?
Can I come on some other day, instead of the day I bought the ticket for?
How many types of tickets are there?
What is the minimum age for a full ticket entry?
What are the entry ticket charges for foreigners?
Are there any discounts for senior citizens?
Is there an entry ticket for pets?
Does my entry ticket contain access to the water park as well?
Do you offer individual ride tickets, if I do not want to pay at the time of entry?
Should I make reservations before coming to the theme park or can I get tickets at the counter easily?
What are the charges of a guide for specially-abled individuals or senior citizens?
Can I book tickets on the website?
Can I cancel my booked tickets online or will I have to visit the park to cancel my tickets?
What are the entry ticket charges for the amusement park on different days?
Are the ticket prices inclusive of taxes or not?
What if I lose my ticket?
If I purchase an online ticket, do I have to print it or will the soft copy be enough for entry?
Do I need an ID used at time of purchase for entering the park, if I purchased the ticket online?
What is the ticket rate & park timings?
Do I have to pay for individual rides?
What is included in the park ticket?
All the tickets are in my name, what should I do?
What is a Fastrack ticket?
Is it possible to refund/cancel/reschedule a ticket purchased under special offers?
Can food & locker be booked along with the ticket?
Do we have to stand in a queue if we purchase tickets online?
Is there an option to upgrade normal tickets to Fastrack?
Is it possible to change the park location on my ticket?
Can we update the ticket rate if we book on a normal day and want to visit during a holiday?
Can I reschedule or cancel tickets that have been bought with an offer?
I have given one name while booking, but we are 5 people in total. Should we produce ID cards for all 5 visitors?
Transportation
I'll be traveling back by local transport, how far is the nearest bus stop?
What time is the last bus available from Wonderla?
Can you drop me to the nearest bus stand?
What are the per-kilometer charges for a drop-off at home?
Are there any taxi services or stands nearby?
Are Ola/Uber or other cab services available here?
What are the parking facilities available and the charges?
Is there a bus facility?
Do you have an electric charging point for EVs?
Do you have a travel desk inside the park?
Which is the nearest metro station from the park?
Costume
Do I have to change my clothes before entering a water ride?
Is there a dress code for water rides?
Do I have to bring my own swimming costume for the water rides?
Do you offer swimwear for water rides?
What rate do you charge for renting swimwear?
Can I wear a dupatta, tied properly, since there are men taking rides as well?
Do you offer towels on rent in between water rides?