Houseman

Qualification

B.H.M/Diploma Or Any Degree/ Without Degree
 

Experience

2-5 years

Skills

In Floor, Collaboration

Duties & Responsibilities

• Enters and prepares the room for cleaning.
• Makes the bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenishes amenities according to the operational standards.
• Delivers and retrieves items on loan to guests e.g. iron and ironing boards.
• Ensures security of guest rooms and privacy of guests.
• Performs rotation cleaning duties (e.g. spring cleaning, super cleaning etc.) as required.
• Cleans guest bathroom/bedroom/floor corridor.
• Responsible for replenishment of guest complimentary water.
• Responsible for the cleanliness and maintenance of the work area.
• Responsible for the hotel property in the work area.
• Attends to guest calls, guest requests/guest complaints in the area assigned to him.
• Authorized to enter guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Responsible for achieving and exceeding the guest satisfaction score.
• Food & accommodation will be provided.