Customer Service at Wonderla is warm, courteous, efficient and supportive. There is a team of 600 plus trained staff including guest relation executives, ride operators, life guards to attend all the needs of the visitors.
- Enquiry & Help Desk: The enquiry counter provides all necessary details to your visit. Help Desk located at the entrance of the park, where your queries will be answered. All the information related to park & formalities of group booking is taken care at Help Desk.
- First Aid: Wonderla fully equipped to offer first-aid in case of emergency, where professional nurses provide you the best service.
- Lockers & Changing Rooms: To store your belongings lockers are available at the changing room, so that the visiting guests can keep their valuables safely. Separate dress changing rooms for gents and ladies are provided inside the park.
- Lost & Found: Lost & Found counter located near the entrance of the park, where you can enquire & lodge complaints in case if you lost your mate or belongings.
- Drinking Water: Safe & hygiene reverse osmosis treated water is accessible throughout the park.
- ATM Counter: Cash Dispensing Machines available at the parking & entrance of the park.
- Cloak Room: To keep the heavier baggage cloak room facility can be used at a nominal fee. Contact the guest relation staff/entry security personnel for assistance.
- Parking Area: Wonderla provides free parking facility to its visitors.
- Smoking: Wonderla doesn’t encourage smoking inside the park. Smoking is only allowed in specified locations.
- Wheel Chairs: Guest can bring their own wheel chairs to the park. Limited wheel chairs available at a refundable deposit.
- Pet Animals: Pet Animals are not allowed to accompany the guest inside the park and there is no such facility available to look after the pet animals.
- Baby Care: Wonderla provides baby care rooms at Changing room & sky wheel basement. Check with guest relation staff for assistance.
- Prayer Room: Park provided prayer room facility at Tower One. Check with guest relation staff for assistance.
- Briefing Program: The school groups visiting to Wonderla are briefed well while entering the park by the staffs in a contact program conducted in the park officials. The entire park layout is shown to the children & briefed about the attractions & special shows in the park, so that children enjoy their day out without fear or panic.
- STD (Telephone Facility): To connect with your people or home Telephone facility is available at entrance souvenir shop at a fixed cost.
- Dormitory Facility: Wonderla provides safe, convenient and affordable lodging for students visiting park as part of an institutions excursion program who need overnight accommodation.
- Baby care room is not available here. Baby’s feeding room is available at different locations.
Wonderla amusement park has five multi cuisine restaurants provide variety of vegetarian and non-vegetarian dishes prepared hygienically, at an affordable price. Park has got PIZZA CORNER and plenty of snacks counters and coffee shops.
- Greens - Tempting Pure Vegetarian Restaurant: Serves Pure Veg, North Indian, Chaats and Dosas
- Chillies - Delicious South India Restaurant: Serves Veg, Non Veg, Biryanis and Snacks
- Waves - Tasty Multi-cuisine with Continental delicacy.
- Courtyard Restaurant - Veg, Non Veg, Chinese & Biryanis (Seasonal Restaurant)
- Park View Restaurant - Veg, Non Veg, South Indian & breakfast.
- Pizza Corner - Hot and delicious pizzas.
- Chick Punch - Tender, Delicious and Crispy Chicken.